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Customer Service
Customer Service
Jakarta
Korean Beauty
Responsibilities
Customer Inquiry Management (Shopee / TikTok Shop)
Handle customer inquiries related to delivery status
Customer Satisfaction & Response Rate Management
Maintain a response time within 12 hours for all customer inquiries across Shopee and TikTok Shop
Requirements
Basic knowledge of skincare products or strong interest in Korean and local beauty products
Prior experience in customer service (CS) roles especially in cosmetic brands
Proficient in English for communication with headquarters
resume jobdes
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